Issues downloading software for Windows or Mac. If you're unable to download our software, try the following: Use a different web browser (Firefox, Internet Explorer, Chrome, Safari, etc.) to try to download the installation file. Clear your cache and Temporary Internet Files, instructions on how to do this can be found in this WikiHow article.
Android: Unable to install after downloading. If you're unable to install our app after downloading it, your web browser might be downloading it with the incorrect file extension (.apk). To fix the issue, try downloading the installer using a different web browser such as: Chrome. Firefox. Opera.
Posts: 465. Can't download Pokerstars. I have a friend of mine that is using a laptop of Windows 10. He is trying to download Pokerstars from the web and it came up with a message saying this ...
If you decide that you’d like to download the PokerStars.net app, you’ll be joining thousands of other keen poker players of all abilities, from all around the world, who appreciate the convenience of poker on the go, and the great quality features of this specific app. But when you just want to get on with … PokerStars.net App Won’t Open – Fix & Solution Read More »
If the PokerStars app is not working on your Android device, this step could be the fix you need. If you have successfully downloaded the app, but then it does not run, it may be that you have not downloaded it with the correct APK file extension. The best (and simplest) way to counteract this issue is to download the APK again.
Click the download button on this page and select ‘Run’ in the subsequent pop-up box. PokerStars will now be downloaded to your desktop. This process may take a few minutes. If a security warning flashes up, select ‘Run’. Once the download has finished, you must agree to PokerStars ‘End User License Agreement’ before continuing.
In most cases the reasons of incorrect work of the app is the crush in user.ini file at PokerStars settings. Currently the support of the poker room offers the users to solve the problem of unintended crush of the PokerStars client the following way: 1. Delete the file User.ini or User in PokerStars. 2. Restart the app.
Note that the download, registration and deposit instructions on this page are specifically written for PC, but the process will be almost identical for Mac. In the future, we will write detailed instructions for downloading and installing the PokerStars app (for both Android and iOS). STEP #1: Download the PokerStars Windows Software